Author Topic: Mk4 2021 Jazz Brake failure  (Read 3687936 times)

pauly58

  • Approved Member
  • *
  • Posts: 31
  • Country: ie
  • My Honda: Jazz Hybrid Elegance
Re: Mk4 2021 Jazz Brake failure
« Reply #720 on: January 31, 2025, 10:57:43 AM »
Does anyone know how the dealers diagnose this fault ? Is it just a fault code stored on the ECU ? Our dealer seems to think it might be something else.

Cobb2

  • Approved Member
  • *
  • Posts: 72
  • Country: gb
  • My Honda: Jazz
Re: Mk4 2021 Jazz Brake failure
« Reply #721 on: January 31, 2025, 12:05:52 PM »
mish664 - as Nicksey has said, just check out his suggestions and do look at examples of successful claims outside of warranty which have been recorded on this topic.  Be persistent with the dealer and Honda UK if you come across any problems. As long as your car has a relevant service record, I can't see any good reason that Honda should not cover the costs. Even if it hasn't the full service record I think it should be covered since a recall is gradually happening now. Unfortunately there seems to still be a shortage of the part.

Pauly58 - from what I recall last year I believe my garage found a fault code on the ECU. However, if the warning lights are coming on and you are having the same brake problems as others, i am not sure that a fault code is even needed to diagnose it as the Brake simulator fault. However, perhaps they have to report the fault code to Honda.
« Last Edit: January 31, 2025, 12:12:58 PM by Cobb2 »

mish664

  • New Member
  • Posts: 2
  • Country: gb
  • My Honda: Jazz Hybrid e:HEV
Re: Mk4 2021 Jazz Brake failure
« Reply #722 on: February 04, 2025, 06:01:26 PM »
Anyone notice that the recall now doesn't exist when checking on gov site for the make and year? Was there last week when I searched for 2021 Jazz Hybrid...

Kremmen

  • Approved Member
  • *
  • Posts: 4943
  • Country: england
  • Civinfo interloper
  • Fuel economy:
  • My Honda: MY22 Jazz EX
Re: Mk4 2021 Jazz Brake failure
« Reply #723 on: February 04, 2025, 06:55:47 PM »
I just searched using Jazz 2020 and 2021 and a camera recall shows

I wasn't aware of that recall but it makes me feel better about my earlier posts about ACC and the way it was misbehaving
Let's be careful out there !

Don

  • New Member
  • Posts: 1
  • Country: gb
  • My Honda: Crosstar
Re: Mk4 2021 Jazz Brake failure
« Reply #724 on: February 05, 2025, 09:33:37 AM »
I've also noticed that the recall had disappeared since last week, not sure why though

GeoffW

  • Approved Member
  • *
  • Posts: 24
  • Country: gb
  • My Honda: 2020 Jazz SR
Re: Mk4 2021 Jazz Brake failure
« Reply #725 on: February 05, 2025, 01:35:06 PM »
Interesting - and worrying.
 
There is now a camera software recall which I hadn't seen before, but brake simulator recall is now not there.

I have just this morning booked my 2020 Jazz in for annual service and was told, without prompting, that the dealer group yesterday received notification of the brake simulator recall, but had no further information about when I would be contacted about it.

UPDATE: I've just checked the recalls page on the Honda UK website, which previously showed nothing for my car, and it now says "Abnormal brake pedal feel and warning lamp 'on'" for my car when searching using its VIN number.
It also says "Please print this page and contact your local authorised Honda dealer to arrange an appointment and have your car repaired free of charge".

 

« Last Edit: February 05, 2025, 02:33:03 PM by GeoffW »

Wonder

  • Approved Member
  • *
  • Posts: 210
  • Country: it
  • My Honda: Jazz e:HEV
Re: Mk4 2021 Jazz Brake failure
« Reply #726 on: February 05, 2025, 10:58:10 PM »
Hi, and thanks for your information, I just checked the Honda Italy website and with the VIN number
I found the recall for my car.
I printed the page and tomorrow I'll call the dealer.
The forum is really useful.
(Sorry for the mistakes I used Google Translate)

Nicksey

  • Approved Member
  • *
  • Posts: 469
  • Country: gb
  • Fuel economy: 70 mpg
  • My Honda: Honda Jazz Hybrid EX Style
Re: Mk4 2021 Jazz Brake failure
« Reply #727 on: February 06, 2025, 07:43:01 AM »
Hi, and thanks for your information, I just checked the Honda Italy website and with the VIN number
I found the recall for my car.
I printed the page and tomorrow I'll call the dealer.
The forum is really useful.
(Sorry for the mistakes I used Google Translate)

Can I ask, what year is your car and which VIN letters does it have (M N P)?

rightasrain

  • Approved Member
  • *
  • Posts: 11
  • Country: it
  • Fuel economy:
  • My Honda: Honda Jazz E:HEV Executive MY22
Re: Mk4 2021 Jazz Brake failure
« Reply #728 on: February 06, 2025, 12:26:36 PM »
Maybe an M?
I checked mine on the same Italian Honda website and nothing is reported..
Mine is an N.
I think it's impossible to be so lucky to have an N model not affected.. ;)
More possible that Honda starts to older models to younger.

Wonder

  • Approved Member
  • *
  • Posts: 210
  • Country: it
  • My Honda: Jazz e:HEV
Re: Mk4 2021 Jazz Brake failure
« Reply #729 on: February 06, 2025, 01:07:50 PM »
Hello,
the machine is June 2020 the MS code

chicksee

  • Approved Member
  • *
  • Posts: 94
  • Country: 00
  • My Honda: 2020 Jazz Crosstar
Re: Mk4 2021 Jazz Brake failure
« Reply #730 on: February 06, 2025, 01:13:41 PM »
Update on my 2020 Crosstar brake simulator problem, went into dealers on the 8th Jan, told part not available until 17th Feb then told 20th Feb now gone back to 6th March. At least now they have a courtesy car available for me tomorrow.
For anyone who’s had this done, how long did you have to wait? Also any problems since?

« Last Edit: February 06, 2025, 01:35:28 PM by chicksee »

coldstart

  • Approved Member
  • *
  • Posts: 442
  • Country: ch
  • Fuel economy:
  • My Honda: MY24 Jazz Adv
Re: Mk4 2021 Jazz Brake failure
« Reply #731 on: February 06, 2025, 05:25:34 PM »
...
More possible that Honda starts to older models to younger.

As we all have learned the damage develops over time (reportedly at around or above three years).

So it makes a lot of sense for Honda to stagger the official recalls by model year (especially as long as spare parts are still scarce). This timed approach will lessen the pressure on the dealerships as well which is important!

It is my understanding that (at least in Switzerland) Honda dealers have received detailed instructions on how to proceed to get accelerated access to spare parts for vehicules hit early by the defect before the official recall.

My dealership afaik had only one affected 2020 (***MS***) Jazz so far and was able to get the spare part in roughly a week's time.


Wonder

  • Approved Member
  • *
  • Posts: 210
  • Country: it
  • My Honda: Jazz e:HEV
Re: Mk4 2021 Jazz Brake failure
« Reply #732 on: February 06, 2025, 06:29:13 PM »
Hi,
I spoke to the garage today (by phone), and made an appointment to do the work next week.
I was probably the first to call for this recall (it just came out in Italy) because they had to check,
they asked me for the license plate number and checked if I had done the services.
I will have to leave the car with them for a day.
The thing that left me perplexed is that they told me to bring both car keys, because maybe they have to do a software update of the control unit and they don't know if they have to update the keys too.
I thought I had to replace a defective part of the car.
But as I said I took them by surprise with this recall, so in my opinion they still didn't have a clear idea of ​​what they had to do.
I will update you after the work is done.

coldstart

  • Approved Member
  • *
  • Posts: 442
  • Country: ch
  • Fuel economy:
  • My Honda: MY24 Jazz Adv
Re: Mk4 2021 Jazz Brake failure
« Reply #733 on: February 06, 2025, 06:49:04 PM »
The thing that left me perplexed is that they told me to bring both car keys, because maybe they have to do a software update of the control unit and they don't know if they have to update the keys too.
I thought I had to replace a defective part of the car.
But as I said I took them by surprise with this recall, so in my opinion they still didn't have a clear idea of ​​what they had to do.
I will update you after the work is done.

Humour them :)  -  As they have never done this before their caution is imho both understandable and commendable!

The repair consists of "simply" exchanging the faulty brake feel simulator (of course including controls if the part is properly recognized by the car's central unit) plus additionally venting the brake system after the work is done.

My dealership told me it took them hours longer than the time Honda has officially allotted for the work as
a) the procedure was new to them and
b) the part is quite deeply buried in the car

« Last Edit: February 06, 2025, 06:56:01 PM by coldstart »

Zaier

  • Approved Member
  • *
  • Posts: 107
  • Country: it
  • Fuel economy:
  • My Honda: Jazz e:HEV 2020 Executive
Re: Mk4 2021 Jazz Brake failure
« Reply #734 on: February 07, 2025, 09:28:28 AM »
2020 MS Jazz here.
Honda Italy website says that my car is affected by the recall.
As I'm no longer doing Honda maintenance, due to the local Honda dealer charging me for job that he hasn't done, I'll wait the official recall letter.

Tags:
 

Back to top