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Honda Jazz Forums => Honda Jazz Mk1 2002-2008 => Honda Jazz Mk1 FAQ => Topic started by: JazzyB on August 25, 2013, 11:29:37 PM

Title: new recall on drivers door switch
Post by: JazzyB on August 25, 2013, 11:29:37 PM
Somebody posted having received a letter regarding a new recall of the drivers door switch.

Can't seem to find the link.

Can any one help?

Edit by RichardA 10 September 2013:

- New recalled issued regarding power window master switch - not to be confused with the same recall in 2010 (see http://clubjazz.org/forum/index.php?topic=1221.0).
- Work will be carried out by a Honda dealer free of charge irrespective of the age of the car.
- Letters currently being sent out to owners even if your switch was replaced in the last recall.
-- First letter to advise of the recall - wait for second letter before taking your car to a dealer.
- Parts expected at dealers in the autumn.
- Contact your Honda dealer if you don't receive a letter soon or if you have just bought your Jazz.

Edit by RichardA 5 December 2013:

- Second letters being sent out requesting the car is booked in for the work. Best to wait for the letter to arrive before booking.
Title: Re: new recall on drivers door switch
Post by: tetsky on August 25, 2013, 11:43:19 PM
I got one....

sent from my galaxy note 2 using tapatalk

Title: Re: new recall on drivers door switch
Post by: guest3735 on August 26, 2013, 12:30:53 AM
i've also had a second recall letter. broadly the same as the first. i think honda want to check things over rather than there being an out and out problem as such. the original letter was generated because of the possibility of a short in the switch panel caused by dripping water when (if) you had the window open. mine was checked and was given the ok. i've now got a second letter stating that a small number of vehicles have experienced switch failure after the initial recall and that the repair was insufficient in preventing water intrusion in severe cases. even if the vehicle was repaired as part of the previous recall, it will need to have a new power window master switch installed. parts to complete this repair will begin to arrive at dealerships in autumn 2013. honda will send you another letter when the parts are available. at this time there is no need to take any further action

hope this helps
Title: Re: new recall on drivers door switch
Post by: JazzyB on August 26, 2013, 11:54:11 AM
Thanks but still waiting for my letter.
Title: Re: new recall on drivers door switch
Post by: RichardA on August 26, 2013, 06:42:50 PM
Thanks but still waiting for my letter.

Same here.
Title: Re: new recall on drivers door switch
Post by: guest3971 on August 29, 2013, 03:03:10 PM
is it a recall for GD or GE?

Thanks
Title: Re: new recall on drivers door switch
Post by: JazzyB on August 29, 2013, 05:07:58 PM
GD
Title: Re: new recall on drivers door switch
Post by: JazzyB on August 29, 2013, 05:22:47 PM
Just found this....

http://www.dft.gov.uk/vosa/apps/recalls/searches/expand.asp?uniqueID=91310CEC63B74C8080257B94003BD35B&freeText=Blank&tx=VOSA
Title: Re: new recall on drivers door switch
Post by: VicW on August 29, 2013, 08:02:47 PM
For the original recall my driver's side complete,four window, switch assembly was replaced.

Vic.
Title: Re: new recall on drivers door switch
Post by: RichardA on September 10, 2013, 05:05:53 PM
My first letter arrived this morning.

The switch wasn't replaced during the first recall.
Title: Re: new recall on drivers door switch
Post by: JazzyB on September 10, 2013, 08:16:38 PM
Just received my letter today!
Title: Re: new recall on drivers door switch
Post by: guest3971 on September 11, 2013, 05:23:41 PM
I got mine yesterday too but need to wait for the next letter.
Title: Re: new recall on drivers door switch
Post by: guest1393 on September 12, 2013, 12:06:34 PM
Hi All,

We got a letter through the post the day before yesterday.

Title: Re: new recall on drivers door switch
Post by: steverae on September 19, 2013, 01:58:43 PM
Got my letter 2 weeks ago, just wanted to be part of this, feeling all unloved lol
Title: Re: new recall on drivers door switch
Post by: guest4078 on November 16, 2013, 01:08:39 PM
I got a letter  dated 11 Nov.  today inviting me to book in for replacement of the switch.
Title: Re: new recall on drivers door switch
Post by: guest4078 on December 05, 2013, 06:45:14 PM
So I have now had the recall work done on my window switch.
Went in this morning to Crown Honda and took around 50 mins to complete. Good, painless service and nice coffee and wifi whilst one waits.
So I now have a new switch set under the original trim but worth noting that I have not had any issues with the original switchgear.
Title: Re: new recall on drivers door switch
Post by: guest2913 on December 15, 2013, 07:44:04 PM
Me and parents still havent got ours neither has a few people i know with a jazz so we rang the dealer and had the car in on the saturday
Title: Re: new recall on drivers door switch
Post by: guest3735 on December 30, 2013, 09:04:05 AM
just had mine done as part of service/ mot time.
Title: Re: new recall on drivers door switch
Post by: guest4426 on December 30, 2013, 12:40:30 PM
What is the fault behind the switch? Just driving back from Nottingham yesterday trying to put my window up the window would go up half way then go back down automatically??
Title: Re: new recall on drivers door switch
Post by: VicW on December 30, 2013, 07:54:30 PM
What is the fault behind the switch? Just driving back from Nottingham yesterday trying to put my window up the window would go up half way then go back down automatically??

The switch fault is ,I think, to do with a possible fire hazard.
Your problem is caused by the window jamming in the guides and is not uncommon. The up/down is caused by the anti-trapping device sending the window back down because it thinks the jamming is something trapped in the window.
It happened to my GD and was cured by spraying the guides with WD40 and working the window up and down.
I expect there will be comments about using WD40 but it is what the Honda workshop recommended and it works.

Vic.
Title: Re: new recall on drivers door switch
Post by: guest4426 on December 30, 2013, 08:17:09 PM
Cheers for the reply Vic
Title: Re: new recall on drivers door switch
Post by: RichardA on December 31, 2013, 10:40:52 AM
What is the fault behind the switch? Just driving back from Nottingham yesterday trying to put my window up the window would go up half way then go back down automatically??

The switch fault is ,I think, to do with a possible fire hazard.
Your problem is caused by the window jamming in the guides and is not uncommon. The up/down is caused by the anti-trapping device sending the window back down because it thinks the jamming is something trapped in the window.
It happened to my GD and was cured by spraying the guides with WD40 and working the window up and down.
I expect there will be comments about using WD40 but it is what the Honda workshop recommended and it works.

Vic.

I once had this problem after lowering my window to scan my badge at the security barrier at work. Some ice had dropped into the guides inside the door causing the windowing to only go half way up then go back down again. The problem disappeared after a few miles.
Title: Re: new recall on drivers door switch
Post by: culzean on January 01, 2014, 09:04:00 AM
The switch fault is ,I think, to do with a possible fire hazard.
Your problem is caused by the window jamming in the guides and is not uncommon. The up/down is caused by the anti-trapping device sending the window back down because it thinks the jamming is something trapped in the window.
It happened to my GD and was cured by spraying the guides with WD40 and working the window up and down.
I expect there will be comments about using WD40 but it is what the Honda workshop recommended and it works.
Vic.

the original recall was to do with water getting into the window switches if the drivers window was left open in a rainstorm or someone poured liquid into it, and it could cause a fire. Nothing wrong with the switches, just the seals.

the window control circuit monitors the current (and therefore the motor torque) it takes to move the window to closed position and if a current which is considered above normal is seen (due to something eg a trapped hand / finger / childs head) the circuit will reverse the motor, this circuit also sees high current if the window guides are causing drag on the window glass.

WD40 is a quick fix,  but from experience using it in industrial environment it does quickly lose it lubrication properties and turn to a sticky coating that is not designed to lubricate but  to prevent corrosion - which it does well,  but also attracts dirt big-time.   WD40 is used for many things like removing glue, keeping pigeons off your window ledge etc but is still basically a water dispersant and corrosion inhibitor.  If you want a more permanent solution use silicon based (you can get 'Tableau dry-lube' silicon spray from may hardware stores or internet - works very well on curtain rails etc) or either 'wet' or 'dry' PTFE spray (same stuff as on your non-stick frying pan but suspended in a liquid)  which are designed to be a long term lubricant,  but because WD40 is so widely available and cheap and already in most peoples houses / garage it will continue to get used. (if you are moving snow, spray the shovel with WD40 and the snow slides off easily).

Honda garages also seem to recommend using same viscosity oil from no-name 45 gallon drums for everything, and using same oil in both the engine and gearbox (yes they did recommend I did this), they obviously don't  know that engine and gear oil are two entirely different formulations).

Title: Re: new recall on drivers door switch
Post by: guest4408 on January 01, 2014, 09:37:59 AM

Honda garages also seem to recommend using same viscosity oil from no-name 45 gallon drums for everything, and using same oil in both the engine and gearbox (yes they did recommend I did this), they obviously don't  know that engine and gear oil are two entirely different formulations).

I find that incredibly hard to believe. If you put engine oil in a gearbox it will quickly overheat and turn the gears into molten mash. If you put gear oil into an engine it would likely never start or quickly seize up. No offence, but even a 17-yr old apprentice knows the difference, so either someone was winding you up, or one incompetent individual made a mistake (and no doubt subsequently got fired) or you somehow misread the situation. There's no way Honda or anyone else is going to seriously recommend using the same oil in engines and transmissions.
Title: Re: new recall on drivers door switch
Post by: culzean on January 01, 2014, 06:13:54 PM
I find that incredibly hard to believe. If you put engine oil in a gearbox it will quickly overheat and turn the gears into molten mash. If you put gear oil into an engine it would likely never start or quickly seize up.  There's no way Honda or anyone else is going to seriously recommend using the same oil in engines and transmissions.

no I wasn't being wound up but you do overstate the case a little - there is no way engine oil would 'quickly overheat and turn gears into a molten mash'  The damage would be longer term (years),  where the gears would wear out quicker because of lack of extreme pressure compounds in the 'engine oil'.

While they said engine oil could be used in gearbox, they didn't  recommend using gearbox oil in the engine,  but then again the low viscosity gear oil would do a pretty good job,  but lacks the detergents and acid buffers to deal with combustion products, so longer term ( and even more if oil was not changed regularly) engine bearings may get damaged by un-neutralised acids in the oil.

Title: Re: new recall on drivers door switch
Post by: guest4078 on January 01, 2014, 11:47:22 PM
I remeber quite a few gearboxes and rear axles running well on Duckhams Q20-50 and a few pumps of grease. Oh the good old days.
Title: Re: new recall on drivers door switch
Post by: guest4476 on January 06, 2014, 08:15:41 PM
waiting for second letter.

my 58 GD has had sticky window syndrome, AND the driver lock is jammed. must be the same problem-will they fix it?
Title: Re: new recall on drivers door switch
Post by: guest2913 on January 08, 2014, 12:42:53 PM
Anyone else from N.E. got theres yet? checked with people who own jazz, still nothing? :S
Title: Re: new recall on drivers door switch
Post by: JazzyB on January 08, 2014, 04:24:56 PM
I'm still waiting for my second letter but upon checking on the Honda website and inputting my VIN number it says my car's required to come in for attention.

So I'm gonna call my dealer and just book it in.
Title: Re: new recall on drivers door switch
Post by: DrShockr on January 10, 2014, 12:14:26 PM
I never received the second letter either, just called the dealer (Bexleyheath) and had it done on the 23rd of December. Took about an hour and half.
Title: Re: new recall on drivers door switch
Post by: Century21 on January 14, 2014, 01:15:47 PM
I never received a letter, so I assume it was sent to the previous owner who no doubt ignored it... like they ignored everything else with this car  >:(
Title: Re: new recall on drivers door switch
Post by: guest2913 on January 14, 2014, 02:34:49 PM
If that is the case, you need to inform Honda UK to tell them your the new owner of the car, possible same reasopn with mine and my parents jazz, not one letter yet!
Title: Re: new recall on drivers door switch
Post by: JazzyB on January 14, 2014, 04:09:56 PM
I spoke to Honda and they said they are working on sending the second letter.......

I would check on the Honda website and go to the recall section, input the VIN number and see what needs addressing.

Failing that just go to a  Honda dealer and ask them.
Title: Re: new recall on drivers door switch
Post by: RichardA on February 02, 2014, 06:56:27 PM
My second letter came on Saturday.
Title: Re: new recall on drivers door switch
Post by: ihaveacunningplan on February 22, 2014, 10:50:20 AM
Just got my jazz in late November and came to the forum looking for views on premium unleaded vs regular. So glad I did because I saw this in the news section.

Obviously didn't get a letter because Honda didn't know I owned the car. Booked in for 2 weeks time.

Thanks Club Jazz!
Title: Re: new recall on drivers door switch
Post by: RichardA on February 22, 2014, 02:11:05 PM
Just got my jazz in late November and came to the forum looking for views on premium unleaded vs regular. So glad I did because I saw this in the news section.

Obviously didn't get a letter because Honda didn't know I owned the car. Booked in for 2 weeks time.

Thanks Club Jazz!

You're welcome :)

If anyone else reading this has just purchased a Mk1 Jazz (51 to 09 plate) within the last few months and is unsure if the work has been carried out, phone your local Honda dealer or Honda UK (http://www.honda.co.uk/contactus/) with your registration number (and VIN just to save time) and they should be able to tell you.

The recalls page on the Honda website (http://www.honda.co.uk/cars/owners/you-and-your-car/updates-and-recalls/) will probably only tell you if the car is recall affects your car (which it will), not if the work has been completed.
Title: Re: new recall on drivers door switch
Post by: guest4078 on April 02, 2014, 12:58:33 AM
Had our '56 reg. 1.2 switch done yesterday.
Title: Re: new recall on drivers door switch
Post by: guest4512 on April 02, 2014, 06:51:57 PM
Just got my jazz in late November and came to the forum looking for views on premium unleaded vs regular. So glad I did because I saw this in the news section.

Obviously didn't get a letter because Honda didn't know I owned the car. Booked in for 2 weeks time.

Thanks Club Jazz!

You're welcome :)

If anyone else reading this has just purchased a Mk1 Jazz (51 to 09 plate) within the last few months and is unsure if the work has been carried out, phone your local Honda dealer or Honda UK (http://www.honda.co.uk/contactus/) with your registration number (and VIN just to save time) and they should be able to tell you.

The recalls page on the Honda website (http://www.honda.co.uk/cars/owners/you-and-your-car/updates-and-recalls/) will probably only tell you if the car is recall affects your car (which it will), not if the work has been completed.
That's odd. I had the switch done a couple of months ago and inputting the number into that link was expecting it to show appropriate recall, but it says no work required on your car.

So perhaps they do know when work is done.
Title: Re: new recall on drivers door switch
Post by: guest1828 on April 02, 2014, 07:16:45 PM
had mine done by Honda Bexhill  a few months ago ;D
Title: Re: new recall on drivers door switch
Post by: guest4179 on April 03, 2014, 08:34:37 PM
http://www.iol.co.za/motoring/cars/honda/honda-sa-to-recall-20-630-jazz-models-1.1540242

Problem was evident in South Africa in July 2013.

Read about the very tragic result:
 http://www.2oceansvibe.com/2009/09/04/justin-nurse-responds-after-losing-daughter/
Title: Re: new recall on drivers door switch
Post by: RichardA on April 03, 2014, 08:37:06 PM
had mine done last Thursday.
Title: Re: new recall on drivers door switch
Post by: culzean on April 04, 2014, 09:06:54 AM
cars setting on fire is not solely a Honda problem - when we lived in Oz a friend had his Ford Laser spontaneously combust and car was totalled (luckily he wasn't in it).  Also Ford USA have seen recent problems with their eco-boost engines.

To be fair to Honda, this problem can show up if water has got into the drivers door window control switches,  which can happen if water is spilled onto the switches or if the window is left open in a rainstorm - both pretty unlikely.  Basically this problem may also exist on other car makes as well,  as car makers buy in electrical parts from specialist makers and this circuit board is liable to appear in quite a few other cars.
Title: Re: new recall on drivers door switch
Post by: guest4078 on April 04, 2014, 11:04:30 PM
Quite right. At least with Honda (and Toy**a) they are honest enough to do a recall, unlike certain European and US makes. Both our window switches have been done quickly whilst we waited and with polite and pleasant service.
Title: Re: new recall on drivers door switch
Post by: RichardA on April 05, 2014, 02:04:57 PM
Didn't Renault deny the Clio had a problem with it's bonnet until it ended up on Watchdog?
Title: Re: new recall on drivers door switch
Post by: culzean on April 06, 2014, 09:17:52 AM
i think that Fords problem with ECU on Focus also ended up on watchdog about 10 years ago, seem to remember that the engine could cut out suddenly at any time, and after a few crashes and a tragedy (may have been on Porlock Hill in Somerset) where the engine cut out and brakes also lost power and a car went off the road - Ford would not admit any problem until Watchdog forced them to.  Also VW - Audi had a major problem with ignition coils failing and stranding people and they had to be dragged kicking and screaming to admit this as it would have involved a recall and millions of coils being replaced.  The Japanese seem to admit they have a problem voluntarily and do recalls. I also think that BMW have quite a few outstanding problems that should have triggered recalls - but did not.
Title: Re: new recall on drivers door switch
Post by: fatlad on December 22, 2014, 08:23:10 PM
just changed from 53 plate to 56 1.2..had 56 done today at Gilders Honda (Sheffield) as this recall was still outstanding..the 53 had done in 2013
Title: Re: new recall on drivers door switch
Post by: ayoungh on March 04, 2015, 05:52:22 PM
I just recently brought a Jazz, how would I know if mines is effected?

Thanks
Title: Re: new recall on drivers door switch
Post by: RichardA on March 05, 2015, 07:57:53 PM
http://www.honda.co.uk/cars/owners/you-and-your-car/updates-and-recalls/ (http://www.honda.co.uk/cars/owners/you-and-your-car/updates-and-recalls/)

or ask a dealer to check your reg number.

or check the last servicing invoice to see if a service and recall were done at the same time.
Title: Re: new recall on drivers door switch
Post by: degzi on March 27, 2015, 08:33:26 PM
 :o I only just got a letter today about this recall inviting me in.
Title: Re: new recall on drivers door switch
Post by: guest5840 on January 03, 2016, 10:58:21 AM
Honda in India too did recall certain Honda City (Fit sedan) cars produced during certain period. My car too was one of them. During one of the initial few services at Honda station, they first put a seal/gasket around the existing driver side power window panel. This was some time in late 2008 I believe. Later, after a couple of years, I noticed a new siwtch panel installed upon taking over my vehicle back after service. I wasn't informed of these changes. Honda Service had been keeping a track from their database of affected cars and did the needful as and when the vehicle would arrive for routine service. Thanks.
Title: Re: new recall on drivers door switch
Post by: RichardA on January 07, 2016, 08:32:56 PM
:o I only just got a letter today about this recall inviting me in.

You mean the airbag recall?
Title: Re: new recall on drivers door switch
Post by: Denis on June 18, 2016, 01:22:54 PM
We have had letters this week for both of our Jazz's, my 55 p;ate for door switch and the wife's 11 plate for airbags!
Title: Re: new recall on drivers door switch
Post by: RichardA on June 18, 2016, 03:42:37 PM
We have had letters this week for both of our Jazz's, my 55 p;ate for door switch and the wife's 11 plate for airbags!

Is another window switch recall?
Title: Re: new recall on drivers door switch
Post by: Denis on June 18, 2016, 04:07:15 PM
Think it is the original, I have only owned it for 8 months, Honda has just caught up with me. I was aware that it hadnt been done but have been too lazy to get it sorted. now is the time!