Clubjazz - Honda Jazz & HR-V Forums
Diagnostics, Tuning, Modifications and Maintenance - all Hondas => Dealers & Insurance => Topic started by: guest5079 on October 19, 2017, 10:29:24 AM
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As you are all the font of knowledge and given my problems, I have gone onto a comparison site and it appears to be a toss up between Green Flag and GEM.
I would be grateful for any input from members please.
Cost to a degree is not the decider all we want is complete cover.
The biggest Joke of all is the RAC which offers cover on line. Unfortunately Response ( for olduns like us) is not listed.
Thanks
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Well, my choice for complete cover would be GEM or Autoaid.
Both get good write ups, and you can contact either by text message to report a breakdown.
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I always go for Green Flag as I drive in France and Spain as well and they cover Europe. They do give a NC Discount as well however I do ring them every year because the price has gone up and they drop it again. In France driving on Motorways you MUST have breakdown cover. However you have to use the Motorway breakdown people who tow you to a safe place (and charge you) until your own breakdown people can come out to you.
Saying this I have never broken down at home or abroad ( I have a Jazz after all) so can't comment on their response times etc though the reports are all good.
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As mentioned before, I have been GEM member for 6 yrs. Used it three times, 2x on the Jazz due to dead battery and 1x on my Ibiza due to broken spring which required towing. I have to say from my experience no problems. I do the reclaimed service so it's cheaper. Every year I called them up to renew and ask for a discount rate. Plus I introduce my mates to this company and I get £20 M and S vouchers to help with the food etc...
My mate had a problem once as they took ages to come. So he complained and got some money back. So at least their customer service is good.
They used to include Accident Assistance but not any more which is a shame.
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Thanks for the help.
I asked GEM to clarify a couple of points reply within 24hrs ONLINE NO PHONE!!!!!!!!!!!!!!!!!!!
Green Flag is cheaper.
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The customer service from GEM is usually very good.
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Thanks for the help.
I asked GEM to clarify a couple of points reply within 24hrs ONLINE NO PHONE!!!!!!!!!!!!!!!!!!!
Green Flag is cheaper.
Both are good.
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I have used these for the last 10 years & only called them out 4 times...
they are excellent & very reasonable prices...highly recommended....
https://www.firstcallmotorbreakdown.co.uk/
hope this helps
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AA still bombarding me with info, awaiting answer to my last Rhubarb!!!!!!!!
I am extremely grateful for the input.
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AA still bombarding me with info, awaiting answer to my last Rhubarb!!!!!!!!
I am extremely grateful for the input.
One thing that confuses me with AA card is that it does not have the expiry year on it, just the year you joined and the renewal as 12 JAN, if you put the old and new cards side by side they are identical - I have taken to writing the year I received it on mine, because once you sign the new card you can't tell them apart. I found an old card in a drawer and put it next to my new one - identical.
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I spoke to a AA patrolman a few weeks ago about this, and showed him my cards from this years and 2016. He said it didn't make any difference which card was used, and advised me to keep one card in each of my two vehicles.
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RAC is similar. They don't even send out a replacement car these days. If you have a call out, the patrolman gets all his info over his computer and I have never even been asked to show a card.
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I think I'm going to swap to Autoaid, my old Dad has been with them for years.
One thing that's always put me off is the wording in the Policy Document that states they only cover "UK Mainland". As I do visit the islands in Scotland, I sent them a Facebook message querying this yesterday.
I got an instant response. They said that they can't remember it coming up before, and could I hang on a short while while they contact the underwriter to check. I wasn't very hopeful about the outcome, but sure enough, they came back ten minutes later and confirmed that cover extends to all UK islands.
£43-odd for personal cover for you and your legal spouse, and you can get a fiver back on Topcashback. Can't be bad.
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Years ago I would have recommended Britannia Rescue - I worked with the founder - nowadays I use Autoaid no problems to date
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To be honest, the main thing I want from breakdown cover is the choice of recovery destination.
Many of the cheaper deals, such as FirstCall mentioned above, will only recover to nearest garage, home or destination - whichever is the nearest. That's no good to me, I need to get my vehicle home where I can fix it.
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Some breakdown services charge an excess or impose a call out limit per year.
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Sorry I should have done an update. In the end I chose GEM after checking out ALL the suggestions. They answered my queries by return and it seems they cover all that the big two do. I see they impose a £70 max on lost keys or keys locked in a car, wrong fuel being put in the car.( can you do that in the UK?) After all the diesel pump handle is BLACK. My Wife always carries her set of keys in her constant companion called a handbag ( to me it's more like a removal van having had to carry it when she broke her collar bone) and I have the other set. Because she is my carer it is unlikely we will be without keys. All else is comparable with others. Unfortunately it is driver cover and not vehicle cover which pushed the price up a little bit having to pay extra for my Wife. swings and roundabouts it seems a reasonable deal and all I hope is we never need it.
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When was the last time you put the wrong fuel or lost your keys? I wouldn't worry about it too much as long as GEM turns up quickly.
Also if you ever change your car, at least you wouldn't have to pay admin charge as it covers the person.
I have been with them for 6 yrs now and no problems. Remember to refer your friends to them and you will get £20 M and S vouchers.
Finally, do call them up for a better price when renewal comes round next year. Good thing is that if you are not satisfied with their service, you can change to another company.
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Thanks for cheering me up, I could certainly do with it. I only mentioned the fuel and key business as that seemed the only caveat. After the AA and RAC debacle your words have really helped.
Yesterday was one of my classics. OFF SUBJECT
We have a very narrow bridge locally and it cuts about 4 miles off a journey. It has a width restriction which the greater unwashed appear to try and ignore. Devon County Council after the 'N th' rebuild put H section RSJ's in the piers. Doesn't stop the idiots trying. Yesterday came over bridge and carefully negotiated some herbary sticking our unfortunately there was a piece of stone in it BANG. N/S mirror stayed where it was but I thought 'touch up' Further up the road along came one of my favourites.No peripheral vision. Started sawing his steering wheel from side to side so I got over as far as I could 'BANG' O/S mirror splatted against the side of the car. I pulled as one has to, did matey did he hell. So I walked back and picked up my mirror glass which was still intact but I could not find the skull cover. His and other parts over the road. Went back to the car and there was said skull still attached so I suppose I was lucky in that respect just some touching in. Why do people persist in driving a car if they don't know it's width. The times I see people younger than me ( not difficult) that panic when a car comes towards them in a narrow road. It even happens on A roads and I can only think they have defective eyesight.
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It even happens on A roads and I can only think they have defective eyesight.
I lost a mirror on my first Civic on a 40mph road with a white line in centre (over 5.5metres wide). The dear lady coming in other direction showed no sign of putting her offside wheel on her side of the centre white line and I was stopped with my near side wheels in the hedge when her mirror hit mine, she hardly slowed down at all from 40 when she clashed mirrors, she must have had a metre between her wheels and edge of her side of road. She just drove on after the incident, probably didn't even realise we had bumped mirrors. I can still see in my mind her white knuckles gripping the steering wheel.
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My pupil hit the right mirror, or the other person hit us, the evening before his Driving test! So in dark and heavy traffic, I managed to pick up the bits and got home to assemble everything together. Unfortunately the glass has to be replaced but everything else seems ok if not cracked or scratched. But the indicator light didn't work after fitting. Luckily the test was at 12:30 and my local dealer was able to supply the right parts in time. I got the cover from eBay later and spray it to my right colour.
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What ticks me off is this cavalier attitude that prevails over mirrors. There seems to be general idea that colliding mirrors is not an accident, If an accident occurs ( yes I know there is a different phraseology ) and damage is sustained the driver MUST stop and exchange details or report it and produce his documents within 24hrs, yer in your dreams try and find a police station open. BUT if you don't it counts a failing to stop failing to report. After about 10pm at night would really bring the pains on as the courts would assume drink was involved. Unfortunately the constabulary don't think a smashed mirror counts, well wait till one of those goes to his Honda dealer to have his mirror replaced perhaps then after a bill for well in excess of £300 might change his mind.
I am fortunate I can do it myself BUT the old lady in a supermarket car park with a Jazz less than 6 mths old must have had one hell of a fright when she approached her Honda dealer, she had both mirrors smashed beyond repair. I can hear it know well it's not that badly damaged can't you just stick it back together. One of my specials with no spacial ability.