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I'm always getting confused about the five year package, that some buyers obtained for free early in the MK 4 sales. Its 5 year warranty, 5 year service, and 5 year recovery - right?
It depends whether you also purchased, included in deal or not , the extra 2 year guarantee. If not , I doubt you have 2 years extra breakdown cover, but it will all be with your paperwork when you bought the car.
Quote from: Whiteshark on February 10, 2024, 09:28:21 AMIt depends whether you also purchased, included in deal or not , the extra 2 year guarantee. If not , I doubt you have 2 years extra breakdown cover, but it will all be with your paperwork when you bought the car.When I bought the car it was a 6-month old demonstrator that came with the service pack, I didn't get any paperwork but I've had no problems getting the free servicing. The breakdown cover is always given on request if you have a service anyway.
Quote from: Bristol_Crosstar on February 11, 2024, 09:10:24 AMQuote from: Whiteshark on February 10, 2024, 09:28:21 AMIt depends whether you also purchased, included in deal or not , the extra 2 year guarantee. If not , I doubt you have 2 years extra breakdown cover, but it will all be with your paperwork when you bought the car.When I bought the car it was a 6-month old demonstrator that came with the service pack, I didn't get any paperwork but I've had no problems getting the free servicing. The breakdown cover is always given on request if you have a service anyway.As already reported on here on different blogs, the specific entitlement to these things is vague. When I bought my wife’s car the paperwork came afterwards direct via Honda and stated exactly what you have. That is the only thing you can rely on and I think people need to check if it applies to them. To assume you are covered because you have free , included 5 year servicing, may not be the case after the 3 year warranty has expired. I would only accept such conditions if I had proof of the cover in writing, as the risk is otherwise too great , for me anyway.
The terms and conditions for the service plan are shown here:https://www.honda.co.uk/content/dam/local/uk/cars/Terms-and-conditions/AUTO%20SERVICE%20PLAN%20(HMS)%20FIVE%20(F2F)%20Dec%202023.pdf
Quote from: Bristol_Crosstar on February 12, 2024, 09:07:52 AMThe terms and conditions for the service plan are shown here:https://www.honda.co.uk/content/dam/local/uk/cars/Terms-and-conditions/AUTO%20SERVICE%20PLAN%20(HMS)%20FIVE%20(F2F)%20Dec%202023.pdfThese are the conditions for the service plan only. What I got free by taking out the Honda Finance (paid off early) was the Honda 5 year care package This consists of three elements -1) The 5 year service plan . 5 years, or 62500 miles whichever comes first2) Warranty. 5 years or 90,000 miles. Made up of the standard 3 year manufactures warranty plus two years Honda extended warranty ( I think parts directly related to the hybrid technology already have a manufacturers warranty longer than 3 years)3) Hondacare assistance -5 years or 90000 miles. This gives AA assistance at home ,roadside and recovery.etc.I think why many are still a bit confused is the extensive paperwork for this Care package only arrives in the post about 3 months later.