Windscreen mould?

[Nicksey]

Cleaned the car yesterday. Usual clean with Autoglym, finished off with rinse and dry with a microfibre. Same wash and product I have used for years.
Noticed at the bottom of the windscreen what I can only describe as a thin white/grey furring. It is under the glass, just above the seal. I only use good quality screenwashes, and if I ever do clean the glass after its usual clean I use Autoglym Fastglass.
The Jazz is in with the dealer on Friday for them to have a look at the Garmin. I will be pointing out this mould thingy too.

[Nicksey]

Update.
Took the car in yesterday to have the Nav update sorted, and also mentioned the windscreen. Technician says it isn't mould, but the windscreen de-laminating itself. He has taken pictures and sent them off with a report to the Honda warranty division. I have been told it should be covered, but my dealer doesn't know how they go about replacing it (I wonder if they use a 3rd party like Autoglass).

[Lord Voltermore]

Not many dealerships would do enough windscreens to have the necessary experience themselves .   Maybe a few  large ,multi brand ,dealerships with bodyshops.   Most sub contract it out to specialists such as Autoglass. 

[Lincolnshire Rambler]

I would think most dealers will use one of the big national winscreen companies for the main windscreens and roof panels that are installed to a fairly large number of cars . The dealers aren’t likely to hold screens in stock whereas the glass replacement stocks are likely to be held regionally so at worst next day to you . Also any insurance work is going to use substitute glass not OEM parts as they will be too expensive and the insurance world will negotiate very low rates to fit . IMHO dealers won’t want the work as it’s a technical journey with calibration of cameras and other sensors which need checking post new screen?

[Nicksey]

Update:

Had to take the Jazz back into the dealership because Honda warranty required new photos of the windscreen. The one the technician previously sent was neither clear enough, nor did he include a photo of the code to prove it was the original OEM fitted windscreen.
What he did tell me though during this visit, was that one of the other technicians at my dealership has already replaced a Jazz windscreen under warranty for exactly the same problem, namely the de-laminating of the glass layers.
I wonder if there is a batch that are likely to similarly fail.

[yooser]

Hello,
You will find that most garages subcontract their windscreen replacements , it would be too costly for most garages to outlay the quite considerable sum of money to have each individual windscreen in stock and also have all the calibration kit to set up the screen sensors etc. The screen has to calibrated to within a few degrees ,because any more means a few feet out over a distance.
The worry about having genuine screens fitted would surprise you to find out what really happens !
For example a well known high quality car manufacturer sells their 'genuine' screen for over £1000 and the same screen without the manufacturers marking is under £400 for the exact screen ! ( I have seen the invoices)
Insurance companies advise their repair garages to fit reconditioned parts or good secondhand if the cost difference justifies it, this applies to many parts of the car.
Car manufacturers don't actually make many of the parts themselves but rely on subcontractors which is the most cost efficient way to keep costs down to a sensible level.
This has been related to me by a fully qualified car fitter with over 25 years experience.
The car makers rely on the average car owner being a badge snob.

[Jazzdriver]

I had a Honda Legend.  Autoglass told me that when the windscreen had been replaced (before I had the car) the fitter had just replaced the windscreen, but not used the proper kit to replace something at the bottom  of the windscreen.

[Nicksey]

Update:

I am taking the car in next Tuesday to have a new screen fitted under warranty. The car will be in all day, and they will be calibrating the camera set up too. They are providing me with a courtesy car, so all good.

[olduser1]

Result, well done.

[andallthatjazz]

Checked my 72 plate EX Style @ 16600 miles today and my windscreen is showing the same signs of delamination ,Will contact the dealer next week and post an update thanks, for the heads up.

[embee]

I know it's not the biggest deal,  but I find this sort of thing rather depressing. Windscreens are not novel rocket science,  how does a manufacturer get to using an OE supplier with such a quality issue? Is it a departure from proven technology in manufacture or just poor quality control? These sorts of faults simply should not happen.
The latest Jazz models seem to be experiencing too many similar type of niggly issues (splitting seat material,  delaminating steering wheel finish,  scratches in paint,  door mirror faults etc)

[Nicksey]

Checked my 72 plate EX Style @ 16600 miles today and my windscreen is showing the same signs of delamination ,Will contact the dealer next week and post an update thanks, for the heads up.

Wow, exactly the same model/year and mileage!
I wonder how many others there has been, owners who are not members of this forum group?

[Nicksey]

Update: 30/01/24

Took the Jazz in nice and early today at 8.30am. Told the car would be in till around teatime, as replacing windscreen/calibrating cameras is a lengthy process, fair comment. By 8.40am we were driving off in a loan SR Jazz.
Decided to nip to Lincoln for a day (60 mile round trip).
Around dinnertime I received a call from the dealer. 'The car will have to stay in overnight, as there are trims that need replacing when the screen is replaced and unfortunately they didn't arrive with the screen. Will fit screen, and add trims tomorrow morning. Keep the loan car until we give you a call to pick up tomorrow'.

Okaaay. I have had a couple of replacement screens before... but can't ever recall them having to fit new trims too (Renaults). I wonder if it is the black plastic trims that run down the front sides of the screen?

[coldstart]

I wonder if it is the black plastic trims that run down the front sides of the screen?

or whatever else they botched doing the work 

[Lincolnshire Rambler]

It’s not likely that the garage are going to mess it up ? If it’s DM Keith then they do a proper job ! Yes i guess quite a few bits of trim are needed if you look at the screen !