Hi Ted,
Did the garage remove the cap from the radiator and check the coolant level? (not only in the overflow)
The below ideas are from Chat GPT:
Potential Causes
Low Coolant Level: If the coolant level is low, the engine may overheat. Check the coolant reservoir and radiator when the engine is cool.
Coolant Leak: A leak in the cooling system can lead to insufficient coolant. Inspect for visible leaks or stains under the car or around the engine bay.
Thermostat Malfunction: A faulty thermostat can fail to open, preventing coolant from flowing through the engine properly.
Radiator Issues: A clogged or damaged radiator can impede coolant flow. Look for signs of clogging or external damage.
Cooling Fan Problems: The electric cooling fan may not be working correctly, which is critical for maintaining temperature at low speeds or when idling.
Water Pump Failure: A failing water pump cannot circulate coolant effectively.
Air in the Cooling System: Air pockets can prevent proper coolant circulation. This can occur after a recent coolant change or if there is a leak.
Faulty Temperature Sensor: The temperature sensor itself may be providing incorrect readings to the car's computer.
Head Gasket Issue: Though less common, a failing head gasket can cause overheating.
Diagnostic Steps
Check Coolant Level: Ensure the coolant is filled to the appropriate level in both the radiator and the coolant reservoir.
Inspect for Leaks: Look for any visible signs of coolant leaks around the engine, under the car, and on hoses.
Examine the Thermostat: If the thermostat is stuck closed, it will need to be replaced.
Test the Radiator and Fans: Check if the radiator is clogged or damaged and ensure the cooling fans operate correctly when the engine heats up.
Check the Water Pump: Look for any signs of leakage around the water pump and ensure it is circulating coolant properly.
Bleed the Cooling System: Remove any air pockets from the cooling system by bleeding it according to the manufacturer's procedure.
Check the Temperature Sensor: Verify the temperature sensor is functioning correctly with a diagnostic tool.
Look for Head Gasket Symptoms: Symptoms like white smoke from the exhaust, milky oil, or coolant loss without visible leaks can indicate head gasket issues.